Opto Engineering wants to guarantee the best service to the customers and to manage the relations with the suppliers/partner in the best way possible. This is why we have a necessity of being always in contact with you. This collaboration means also to deal with the personal data that come to us and to defend them as well as possible. Opto Engineering® is committed to protecting and respecting your privacy. Please read this Privacy Policy carefully so that you can see why and how we collect data from you and how it will used by us.
For the purposes of the D.Lgs. 30.6.2003 n. 196 (Italian Privacy Code) and General Data Protection Regulation UE n° 679 and any subsequent amendments considering of fundamental importance the privacy of our customers/suppliers/partners, Opto Engineering® tries always to guarantee that the treatment of the personal data is unwinding in the respect of the fundamental rights and freedom, as well as of the dignity of the interested party, with particular reference to the confidentiality, to the personal identity and to the protection right of the personal data.
The present Privacy Policy explains the manners of collection, record and the possible use of the personal data, as well as the possibility of choosing a correct way of such data collection.
We strongly recommend to review this document periodically in order to verify possible updating or revisions.
Opto Engineering® with its registered office at Strada Circonvallazione Sud 15, 46100 Mantova (MN), Italy, VAT 02011230204 offers different services for which it is not necessary to be registered or to provide any personal data. However, in order to be able to offer a wide range of special services to the customers and to guarantee an efficient collaboration with the suppliers/partners, often we need to get some particular information. The data supplied to Opto Engineering are dealt only for determinate, explicit and legitimate reasons. Opto Engineering will treat the personal data mainly with manual and electronic tools will make them accessible to its employees and collaborators specifically charged with the treatment, and to the companies making part of Opto Engineering Group (that consists of Opto Engineering srl as a Parent company and next Subsidiaries: Opto Engineering Germany, Opto Engineering USA, Opto Engineering China, Opto Engineering Taiwan). Moreover, they will be communicated to the subjects that unwind services of commercial and technical character for Opto Engineering (for example: data entry, shipment, IT services, hosting) duly appointed as responsible persons of the treatment. The data will be used for:
the execution of obligations ensuing from a contract or to fulfill some specific requests;
the customer/supplier/partner management (initial data gathering; contracts, orders and invoices management);
the specific activities.
Here below You can find some examples:
A Catalogue
With the exclusive purpose of being able to send the Catalogue of the Opto Engineering® products and / or to contact you in case of mailing problems or specific requests, Opto Engineering® needs some personal data like name, surname, e-mail address.
Purchase
To make the purchases it is possible to choose several types of payment and as a result some necessary information can be asked (name, surname, address, telephone number and e-mail address, fiscal code, bank references). Such data will be treated exclusively in order to make the purchase possible.
Customer Service / assistance
Opto Engineering® wants to guarantee the best assistance and that is why it may be necessary to ask for personal information regarded the name, surname, address, telephone number and e-mail address in order to give an exhaustive answer to the questions and to the doubts the customer may have.
Questionnaires and special offers
In some occasions, we will be able to ask of compiling customer satisfaction questionnaires in order to value the success of our initiatives, to know better the customers and to organize in the best way the future offers to satisfy their demands. We undertake to use the personal data in the respect of the current law and only in the manner, in the terms and for the aims specified in each single Privacy Notice subject to the customer review and requiring an express consent. We kindly invite you to review the Informative reports on the Privacy in order to be always updated on the personal data treatment by Opto Engineering®.
Marketing
By giving us a specific, prior, free and optional consent for the purpose of Marketing and market researches, you agree to be contacted by us for commercial / promotional / advertising campaigns, as well as for the unwinding market research. In case you do not want us to use the data for this aim, it is possible in any moment to modify a consent, changing the statements of your profile on the site www.myoepage.com or using the link put in each email sent by us or contacting privacy@opto-e.com.
Statistical analysis By giving us a specific, prior, free and optional consent for the purpose of statistical analysis, you agree to the unwinding activity of analysis of the habits and of the choices, through the treatment of the data supplied upon the use of the site www.myoepage.com, as well as of the data acquired in occasion of the purchases/supply (like types of products and the frequency of the purchases/supply). This information will allow to create outputs, to elaborate market and statistical analyses, to improve the products and services of Opto Engineering® and to make them more suitable to the demands of the customers, as well as to send - always and only with a previous consent - information and some specific offers of greater pleasure and interest. Besides, these data will let us define better the suppliers / partners profiles for a complete and profitable collaboration. In case you do not want us to use the data for this aim, it is possible in any moment to modify a consent, changing the statements of your profile on the site www.myoepage.com or using the link put in each email sent by us or contacting privacy@opto-e.com.
Information registered automatically
Opto Engineering® uses a technology commonly named "cookies" to make our web site more easy and intuitive. Cookies are files that contain a small amount of information. Cookies are stored on the browser or hard drive of your computer or device. We use cookies to distinguish you from other users of our website and to provide a browsing experience that is unique to you. Cookies are used by us so that our website can remember what you have done whilst browsing. Opto Engineering® uses different cookies types. To have more information about cookies see above.
Further aims in case of the web site use
The information systems and the software procedures normally used for the web sites, during their normal exercise collect some personal data communicated implicitly. Such information are collected without any intention to connect them to the identified interested parties, but at the same time through some particular elaboration may permit such identification. The IP addresses or the domain names, the exact time of the connection, server request method, the numerical code indicating the status of the server answer (completed, error and so on) and other parameters relative to the operative system and to the information environment of the user. These data are used with the only purpose of extracting anonymous statistical information about the use of the site and to check its correct functioning. The data might be used also as approve in case of hypothetical information crimes or the site damages.
Information obtained from third parties
Opto Engineering may also obtain the information from the third parties. We can add such information to the data already archived by us and share them according to the principles stated in this Policy. We would like to underline that if you are already our customer/supplier/partner, we may send commercial communications relative to services and analogous products to those already exchanged, except your clear disagreement.
Personal data security The personal data security is the highest priority target we have. Therefore, it is essential to make our procedures complying with the requirements of the personal data protection law. This is an effective tool to prevent unauthorized disclosure/use/alteration and the destruction of the personal information in our possession. We may share these data to fulfill our legal obligations.
Data transfer We may transfer the personal data to the third countries using the services in cloud and in such a case, the suppliers of the services will be selected between those who supply adequate guarantees, so as provided by law http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm
The privacy of the minors Our services and collaborations are addressed to a generic public and they do not offer services addressed to the children. If we discover that a minor has supplied personal data without the authorization of the parents or of the legal guardian, we will immediately cancel such information.
Information maintenance and updatingThe Holder will deal with the personal data for the necessary time to carry out the indicated aims and, in any case, for not over then 10 years from the moment of the cessation of the relationship and for not over then 5 years for marketing aims. The conferment of the data for the execution of obligations ensuing from a contract or necessary to carry out such relationship, beforehand and after the execution of the contract, as well as for the customer/supplier/partner profile management is obligatory. In their absence, we will not be able to guarantee the requested services and to proceed with the collaboration. If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name, address etc.) then please contact us so that we can correct it. Opto Engineering® is under a legal obligation to ensure that all the information we have about our customers is factually correct and kept up to date. To do this, please write to us at privacy@opto-e.com. If you want to know what information Opto Engineering® holds about you, we will provide you with that information free of charge. The treatment holder is Opto Engineering® s.r.l. with its registered office at Strada Circonvallazione Sud 15, 46100 Mantova (MN), Italy.
