Terms and Conditions apply to shipment to the US. Opto Engineering® USA can change its online sales policy at any time without prior notice. If Opto Engineering® USA changes any of its online sales policies, the online sales policies in effect at the time
the order was placed will apply. All prices are subject to change without notice.
Security & Privacy
Opto Engineering® USA, has a secure online checkout that follows industry standards for online processing of credit card orders. Opto Engineering® USA does not keep a record of credit card numbers.Opto Engineering® USA uses Authorise.Net for the online processing
of credit cards. (Security and Privacy policies of Authorise.Net can be viewed online at www.authorize.net/company/privacy/.) Opto Engineering® USA will not share your information with any third
party (except for Authorise.Net) without your permission.
Shipping
Unless merchant and customer specifically agree otherwise in writing, all shipments are made as per ExWorks 2000; Houston (TX) using packaging and shipping methods selected by us.
We offer one flat rate per shipment, either UPS or Fedex, 2nd day for $25:
Any shipping date is only an estimate and we will have no liability for late or partial shipments. We may refuse to fulfill any order for any reason. We have no responsibility for loss or damage to the goods after we have delivered them to any common carrier.
Mailing & Processing
All orders received before 5:00 PM ET Monday thru Friday, will be shipped within 24hrs for US customers, contingent to merchandise availability. A street address is required. Shipping charges apply only to destinations in the continental US.
Payment Options
Credit Card - MasterCard, Visa, and American Express
Order will ship via UPS/Fedex after payment is processed. Delivery is based on availability of stock.
Product Returns
Only products found to be defective are accepted for repair or replacement for a period of one (1) year from invoice date. All we ask is the following:
- Obtain a return authorization number by contacting our office at (832) 212-9391 or emailing us@opto-engineering®.com
- Products must be returned in the original manufacturers packaging. Products should be packaged in a separate carton with the return authorization number clearly marked on the shipping container
- All returned products are subject to inspection. Products displaying use, misuse, or other damage will not be accepted.
- Shipping and handling charges will not be refunded.
- Questions? Need additional assistance? Please contact our office at (832) 212-9391 or email us@opto-engineering®.comfor additional details.
Important
Other than as expressly set forth above or as contained in any express warranties provided with products and the extent permitted by law, the seller makes no warranties, express or implied, including warranties of merchantability or fitness of the merchandise
for any particular purpose. The seller shall not be liable for loss or damage resulting from the use or performance of the products. In no event shall the seller be liable to the buyer or its customers for any special, indirect, incidental, exemplary
or punitive damages resulting from loss of use, interruption of business, or lost profits, even if the seller has been advised of the possibility of such damages. Notwithstanding the foregoing, in no event shall the seller's aggregate liability to
the buyer and its customers exceed the amount paid for products purchased under this agreement in the prior 6 months.
Governing Law
Sales transactions are governed by the internal law of the State of Texas, U.S.A. and you agree to the exclusive jurisdiction of the Texas courts in the event of any dispute.
Taxes
We collect sales tax on shipments to, TX, addresses, unless the purchaser supplies us with a signed official state resale certificate or sales tax exemption certificate with the order. Purchasers outside the aforementioned states are responsible for their
state or local sales/use tax, if any, and any other taxes payable by reason of this transaction. Sales tax is charged on shipping to TX.
Warranty and Safety Information
Opto Engineering® USA offers a one year warranty.Please call or write us for information.
Repairs
If your unit is out of warranty but needs repairs, please write to us for repair information.
